Senior CRM Manager

Berlin, Berlin   |   Full time

Your exciting responsibilities include:

  • Improving our user lifetime value along the user journey by building up user relationship strategies and CRM optimization efforts
  • Running performance-oriented email marketing campaigns end-to-end, managing email databases and creating newsletters to market our product
  • Building an effective ongoing dialogue with our users by utilizing segmentation, content and channel delivery to maximize positive engagement
  • Driving test-and-learn (i.e. A/B-testing) campaigns across the user journey to enhance contact optimization strategies and overall return on customer acquisition
  • Leveraging proprietary data and analytics to develop strategies that invest against our most valuable users

Ideally you bring:

  • 3+ years of experience in CRM sales or as an E-Mail Marketing Manager within a dynamic enviroment
  • Knowledge of common CRM systems
  • Strong analytical skills and the availability to translate complex data into actionable and profitable marketing plans and to develop consumer insights
  • Strong collaborative spirit and relationship-builder both internally and externally
  • High degree of diligence with an eye for detail, being excellent at analysis and reporting
  • Strong Excel skills
  • English skills on a fluent/C2 level, German as a plus

What we offer:

  • An impactful position since you will be responsible for our overall CRM and email marketing strategy
  • Direct exposure to product development, business management and strategy
  • Cutting-edge technology stack
  • Regular coaching and feedback sessions to help you grow and develop in your role
  • An international and fast-paced working environment based on our core values; ownership & accountability, eagerness & curiosity, as well as entrepreneurship
  • A very transparent information policy with flat hierarchies that value the individual
  • An energetic team of passionate and skilled people with fast decision-making procedures

Additional information:

  • Start: asap
  • Location: Berlin, Mitte
  • We are especially happy about applications from people with disabilities.

If you want to support our team and be part of one of the fastest growing Tech startups, apply now!

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